Effective Date: October 6, 2025

Welcome to MaxxHealth Clinics (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal and health information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule services, or communicate with us — including via text message (SMS).

1. Information We Collect

• Personal Information: Your name, email, phone number, and other details you share through contact forms, appointment bookings, or patient intake.
• Health Information: Limited medical or wellness details you provide during consultations or treatment planning.
• Technical Information: IP address, browser type, device data, and website usage through cookies or analytics tools.
• Communication Records: Notes or messages from email, phone, or SMS exchanges with our team.

2. How We Use Your Information

• Schedule and manage appointments or treatments.
• Communicate with you about your care or clinic updates.
• Send optional promotional or educational messages (only if you opt in).
• Improve our website, services, and overall client experience.
• Comply with legal or regulatory requirements.

We never sell your information.

3. HIPAA and Medical Privacy

MaxxHealth Clinics follows HIPAA (Health Insurance Portability and Accountability Act) standards for your Protected Health Information (PHI).

• Your medical records are stored securely.
• Access is restricted to authorized staff involved in your care.
• We will not share your health information without your consent, unless required by law or for healthcare operations.

You may request a copy of our Notice of Privacy Practices at any time.

4. Cookies & Analytics

Our website uses cookies and analytics to understand traffic and improve your experience. You can change your browser settings to decline cookies at any time.

5. Data Security

We maintain administrative, physical, and technical safeguards to protect your data from unauthorized access, loss, or disclosure.

6. SMS Terms of Service

By opting in to receive SMS messages from MaxxHealth Clinics, you agree to the following terms:

• Message Frequency: You may receive messages related to appointment confirmations, reminders, billing updates, health or wellness tips, and limited promotional offers.
• Opt-In: You can opt in via our website forms, appointment systems, or by email to [email protected].
• Opt-Out: You can opt out at any time by replying STOP to any text message. After opting out, you may still receive important transactional messages (such as appointment reminders or updates you specifically requested).
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.
• Help: For assistance, reply HELP or contact us at [email protected].
• Privacy: Your mobile information will not be shared with third parties for marketing purposes. We may share it only with vendors that help us send texts (under strict confidentiality agreements).
• Eligibility: You must be 18 or older or have parental/guardian consent to subscribe.
• Supported Carriers: Message delivery may vary by carrier; carriers are not liable for delayed or undelivered messages.

7. Sharing of Information

We may share limited information only with:

• Service providers who assist with scheduling, billing, marketing, or communication — all under confidentiality agreements.
• Medical partners or supervising physicians involved in your care.
• Regulatory authorities if required by law.

We do not sell or lease your data to anyone.

8. Your Rights

• Access or correct your personal information.
• Request deletion of your data when legally permissible.
• Withdraw consent for communications or marketing at any time.
• Request a copy of our HIPAA Notice.

9. Links to Other Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or SMS Terms of Service, please contact us:
[email protected]

We may share information only with:

• Trusted vendors or service providers (such as appointment systems, billing partners, or marketing software) who operate under strict confidentiality and data-protection agreements.
• Healthcare partners or supervising physicians as needed for continuity of care.
• Government or legal authorities if required by law.

We do not sell, lease, or trade your information for third-party marketing purposes.